Shipping Policy

Shipping Policy

SHIPPING/DELIVERY.
  • Free Standard Shipping Take 10-18days
  • Expedited Shipping Take 5-7days
  • Expedited Shipping For Clothing Take 5-7days
  • (Pay Expedited Shipping Charge When Chekout)

SHOES SHIPPING

  • Expedited Shipping For Shoes Take 7-9days
  • Each pair of shoes in an order needs to be individually packaged for shipping. If you need fast delivery, please select expedited shipping in the product properties.
All orders process within 2 business days.
Our need 2-3 days to prepare the goods in your orders
After shipped, tracking information will be sent to you via email and SMS.

Please be aware that the shipping times may be delayed due to unforeseen circumstances such as customs processing delays which is unfortunately not under our control.
Tracking:

You will receive tracking information 3 to 8 days from the date of purchase. If you have not received any tracking information after 8 days, please notify us via email:  INFO@hotsocool.com
Shipping
** How long does it take to ship?
------------------------------------------------------------
All orders process within 2 business days.

** Please note that majority of our products will arrive within a 7-15 day framework after the product has been processed and shipping out. Some variability may cause the shipment to take as long as 20 days. It depending on which country you live in and customs.

** How do I track my order?
------------------------------------------------------------
To track your order, please click here (https://www.17track.net/en) and enter your order number and billing zip code. You will then be able to view all of your order and shipping detail.

How do I know if my order has shipped?
------------------------------------------------------------

After your order is shipped, we will send you follow-up information via SMS and email.
Click here to enter the FedEx or UPS or DHL tracking number (https://www.17track.net/en)or(
If your tracking number is 4PX shipping
Click here to enter the tracking number (http://track.4px.com/#/) or (https://onesocool.com/apps/17TRACK)

** Can I make changes to my shipping address after I place my order?
------------------------------------------------------------
We start working on your order as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been placed.